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Practice of Total Quality Management on Paediatrics Care Services and its Effectiveness with reference to selected hospitals of Kolkata

IJM

Citation: 

Author

Sujata Angela Singh
Mangalayatan University, Aligarh, Uttar Pradesh, India.

Abstract

Implementing Total Quality Management (TQM) in paediatric healthcare poses challenges, but research indicates that it can result in substantial enhancements in both the quality of the system and the performance of individuals. However, implementing TQM in hospitals is more challenging than doing so in other service sectors since determining what constitutes quality in the context of a hospital is complicated. The aim of the study is to assess the effectiveness of Total Quality Management. The case study is case representation is about a patient 1 years old female having no medical history, referred to pediatric nephrology for evaluation of microscopic hematuria. The results depicted that the rural and urban patients, 120 urban and 130 rural follow health care strategies and practices in the department of pediatrics. The healthcare organization in urban and rural areas successfully adopted effective healthcare strategies and practices in Pediatrics and its effect the patient service care quality. Key success factors by the nurses are essential in determining the likelihood of success in implementing Total Quality Management (TQM) in pediatric healthcare settings. Based on the aforementioned data, it has been concluded that the hospital adopted the pediatric care service as part of their entire healthcare offering. Children who are suffering with a serious disease have access to specialist medical care in the form of pediatric care. Ongoing efforts are being made to identify and include these elements to optimize the advantages of TQM. The initial level of care was called fundamental care, and it was here that the term “quality” linked to concerns such as communication, privacy, empathy, and responsiveness.

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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal.

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