Sheikh Taslimbanu Gorumiya
NIILM University, Kaithal, Haryana, India
This study examines the influence of technology improvements on recruiting and selection processes in the banking sector,
with a specific emphasis on SBI Bank in the Bharuch District. The research employed a mixed-methods approach, involving
key stakeholders such as HR professionals and managers, through structured interviews and questionnaires to collect
qualitative and quantitative data. The results indicated that technology markedly improves recruitment efficiency, cost-
effectiveness, and transparency, while simultaneously introducing issues associated with discriminatory behaviours and the
management of a high volume of online applications. A correlation was observed between effective recruitment methods
and organisational performance, underscoring the need for HR practices to evolve with technology advancements. The
research highlights the necessity of clearly articulated recruiting rules to reduce hiring risks and stresses the relevance of
ongoing enhancement in technology integration within HR operations, especially in the context of a swiftly digitalising
economy. These insights enhance comprehension of the ways in which technology transforms human resource management
within the banking sector.